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Why didn’t my design from the website editor save?

Updated Artwork, printing & Studio By the Fabrixa support team

Short answer

The editor on the public website is a demonstration so new visitors can see the design process; it doesn't save work.

Designs can only be saved on your registered account, and anything made on the public site before registering can't be carried over or recovered. A 'SKU not found' error is how this can show up. Sorry if you've lost work this way.

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