PLATFORM GUIDE · SALES
Sales — channels, widget and orders
Connect your sales channels, drop the embeddable Design Widget on your storefront, manage customers and watch every order from paid to posted.
07 · SALES
Connecting sales channels
Channels are the shops and platforms that send orders into Fabrixa. Sales → Channels lists them with received orders, published products, and last imported order.
Four channel types
One-click connect. Orders import automatically; products can be pushed from Fabrixa to your storefront.
Configure with WooCommerce consumer key + secret + webhook signature.
Push orders via the Fabrixa REST API. Use the generated Application Key as bearer token.
Create orders by hand for samples, wholesale, in-person sales.
Channel settings — the important toggles
- Automatically import new orders — fetch new orders without manual refresh.
- Automatically accept orders — mark imported orders as accepted and send them to production.
- Automatically generate printing files — build the print file the moment an order is accepted.
- Combine orders for shipping — multiple orders from the same customer pack into one box.
- Widget — the embeddable Design Widget toggle (see next chapter).
08 · SALES
The embeddable Design Widget
If you want your own customers to design their products on your store — pick colours, add their name, upload a photo, choose a pattern — drop the Fabrixa Design Widget on your storefront. White-label, in your brand colours, captured straight into the order.
01 · Channel Settings → Widget 02 · Toggle Enable Design Widget 03 · Set Main Logo + Main Colour 04 · Embed the widget snippet on your product page 05 · On the design: tick Allow customization for customers 06 · Personalisation fields become editable for the customer
09 · SALES
Customers
Every customer who has ordered through any of your channels lands in Sales → Customers. Header stats: active customers, new customers in period, average orders, average revenue, average items.
Name, email, phone, shipping address. Create customer for manual wholesale entries.
Every order this customer has placed, with date, channel, items, total, status.
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Orders — paid to posted
The central operational view. Tabs: All / Fulfilled / Unfulfilled / Draft / Archived. Bulk actions: Activate, Cancel, Archive. Filters on status, channel, customer, date range.
Fulfilment states
Order accepted, queued for production.
Actively being produced.
Some items shipped; rest in flight.
Every item shipped to the customer.
The order detail page
- Product details — product, options, SKU, item price, quantity. Edit before production starts.
- Payment status — Paid / Unpaid, subtotal, shipping, taxes, discount, total.
- Customer + Shipping address — with a pencil to edit if needed.
- Production status — live progress bar.
- Shipments — Create shipment with carrier, pickup date, tracking.
- Activity timeline — every state change with timestamp, plus the auto-generated Printing file PDF.
Manual orders: Orders list → Create order. Useful for samples, wholesale, in-person sales.