PLATFORM GUIDE · ACCOUNT

Account — notifications, profile and team

4 min read Last updated: 14-07-2026

The notifications bell, your personal profile and SSO sign-in, plus inviting your team and assigning roles.

14 · ACCOUNT

Notifications

The bell icon in the top bar opens the notifications list. Three tabs: All / Unread / Archived. Click any to jump to the underlying object.

·ORDER RECEIVED

A new order imported from a connected channel.

·NO SHIPPING BOX

An order can’t be packed. Add or adjust a box type.

·INSUFFICIENT CREDIT

Top up the balance before production can continue.

·CREDIT ADDED

Your deposit / refund landed on the balance.

·PAYOUT ISSUED

A payout has been processed; reference + amount included.

·SHIP / DELIVERED

Carrier events pushed back into the platform via webhook.

15 · ACCOUNT

Your profile & team

01PROFILEYour details

Photo, name, email (verify if needed), phone, birthday, language. Reset password from here.

02SSO + ACCOUNTSign-in & switching

Connect Google, Microsoft or Apple. Switch between accounts. Light / dark theme.

03TEAMInviting colleagues

Settings → Users & Permissions. Owner invites via email and assigns a role.